Public Works

The Public Works Department handles a wider variety of tasks than perhaps any other Town department. Public Works employees are responsible for water and sewer line taps and maintenance, street and sidewalk maintenance, special refuse collection, general maintenance of Town-owned buildings and grounds, and seasonal leaf and snow removal.

Road Maintenance
Roads in Ramseur are maintained by either the Town of Ramseur or the North Carolina Department of Transportation. The major thoroughfares – US Highway 64 and NC Highway 22 – are state-maintained, while most of the other roads in Town are maintained by the Public Works department.

For problems related to Town roads, contact the Town’s Public Works Director by calling Town Hall at 336-824-8530.

For information on how to report problems on roads maintained by NCDOT, click below.

PostComment – ncdot.gov

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Street Lights
Street lights in Town are all owned and maintained by Duke Energy Progress. Click below to report an outage, or call Duke Energy Progress Customer Service at 1-800-452-2777.

Request Streetlight Repair – Duke Energy

Report a streetlight outage or broken outdoor light using Duke Energy’s online light repair tool.

 

Solid Waste Collection
In an effort to maintain the neat appearance of the Town, Ramseur’s Public Works employees make regular rounds to pick up items left at the road. Tree limbs, shrubbery cuttings, leaves, and other yard waste which is not produced by tree or landscape contractors should be neatly stacked and separated by type of refuse. Leaves must be placed in clear plastic bags except between October 25 and January 25 when the vacuum leaf collection truck is in operation. The Town charges a fee of $15.00 for each large item placed at the road for removal. No items will be picked up from vacant lots. For more specific information, download the Town’s Solid Waste Collection Practices policy.

The Town of Ramseur contracts with Republic Services for household garbage service. Garbage is collected each Friday morning, and cans should be set out by 6:00 a.m. on the collection day. For questions regarding household garbage collection, contact Republic Services at 1-800-782-0837.

Water and Sewer
Ramseur’s Public Works Director oversees the Town’s watertreatment and distribution system, as well as wastewater collection and treatment. Operations of both treatments plants are contracted to United Water. Located on Highway 22N across from the Town’s reservoir, Ramseur’s Water Treatment Plant treats an average of 450,000 gallons daily and has the capacity to treat up to 1.5 million. Water is pumped from the treatment facility into the Town’s two elevated water tanks and then distributed to customers in Ramseur, Franklinville, and Coleridge. The Town of Ramseur alone maintains 45 miles of water distribution lines.

In an effort to comply with State and federal regulations and to maintain the safety of the water distribution system, the Town of Ramseur has adopted a Backflow Prevention Ordinance, a copy of which is available under Forms & Documents.

The Town’s Wastewater Treatment Plant is located on Roundleaf Road and serves residents in the Town. The plant processes an average of 100,000 gallons of wastewater daily and has the capacity to treat up to 480,000 gallons daily. The Public Works Department maintains 37 miles of wastewater collection lines and ten area pump stations.

In addition to line maintenance, the Town of Ramseur is responsible for tapping lines to provide service to new customers.

Help prevent sewer backups.
Most backups of the sanitary sewer system occur between the home and the sewer main. The following tips can help prevent costly and unsanitary backups.

Do: Dispose of excess grease or cooking oil in the garbage, not down the drain. As grease cools, it solidifies and can cause blockage in the lines.
Do: Dispose of food scraps in the garbage or compost pile.
Do: Place a wastebasket in the bathroom to dispose of waste products such as diapers, baby wipes, tissue, and feminine hygiene products. Toilet paper is specifically designed to deteriorate quickly and is the only paper product which should be placed down a drain.
Do: Consider contacting a plumber for professional advice regarding installation of a backflow prevention device.
Do not: Pour grease or cooking fats down the drain.
Do not: Use the toilet as a wastebasket.
Do not: Plant shrubs or trees near the sewer line. Roots seeking a water source can easily penetrate cracked sewer lines, eventually creating a mass of roots which can block sewer flow.
Do not: Connect downspouts, sump pumps, French drains, or other drainage sources into the sanitary sewer system. Not only is this practice illegal, but it can overwhelm the treatment system and introduce silt and other debris which can result in clogged lines.